Last Updated: 1st September, 2024.

Welcome to Mistic Health. By accessing or using our website [www.mistichealth.com], you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using any part of our website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

2. Use of the Website

• Eligibility: You must be at least 18 years old to use our website or make a purchase. By using our website, you represent and warrant that you are at least 18 years of age.
• Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Prohibited Activities: You agree not to engage in any activity that disrupts or interferes with our website or violates any laws or regulations.

3. Product Information

• Accuracy: We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee that the information on our website is error-free.
• Product Changes: We reserve the right to modify or discontinue any product without prior notice.

4. Orders and Payment

• Order Acceptance: All orders are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion.
• Pricing: All prices listed on our website are in [PKR] and are subject to change without notice. Prices do not include applicable taxes or shipping charges.
• Payment: Payment must be made at the time of purchase using one of the accepted payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method.

5. Shipping and Delivery

• Shipping: We ship products to addresses within [Pakistan]. Shipping costs and delivery times may vary depending on the destination and shipping method.
• Delivery: We strive to deliver products within the estimated delivery time. However, delivery times are not guaranteed, and we are not responsible for delays caused by shipping carriers or unforeseen circumstances.

6. Returns and Refunds

Please refer to our Return Policy for information on returns, exchanges, and refunds.

7. Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Mistic Health or its licensors and is protected by intellectual property laws.
• Use of Content: You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written permission.

8. Limitation of Liability

• Disclaimer: Our website and products are provided “as is” without any warranties, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
• Liability: To the maximum extent permitted by law, Mistic Health shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.

9. Indemnification

You agree to indemnify and hold Mistic Health and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, and expenses, including reasonable attorneys’ fees, arising out of your use of our website or violation of these Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be resolved in the courts of Lahore.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: mistichealthcare@gmail.com
Phone: 0321 9415178